Mobile app technology trends suggest that consumer behavior has constantly been evolving. This is why businesses continuously need to adapt to the strategies that will be helping in getting more customers. One of the critical questions in the business field is how you can give the brand a competitive edge? And in this regard, it can be said that industry-leading companies and websites have been designing holistic experiences that can ensure the origin of the personal nature of the mobile.
The mobile-first approach turns out to be very important for a successful business. Demand for mobile app developers has been steadily increasing as the brands are competing against each other. Adopting the mobile app strategy is very much needed for raising awareness and increasing traffic.
Also, mobile apps can ensure studying customer relationships and increasing retention. In this article, we will clearly know why you should consider investing in mobile apps.
The Rise in Mobile apps
How can mobile apps help businesses? Mobile applications have come with an immense effect on businesses lately, and startups to large enterprises are also utilizing mobile applications for reaching out to customers.
It has been boosting sales by excluding all the traditional roadblocks, including the geographical boundaries and limited timings.
Smartphones have become an essential and vital part of our daily lives now and are influencing us in numerous ways. Everything will be favorable with the help of the handheld devices in our hands.
How much is the mobile app industry worth? The global mobile application market size was $106.27 billion in 2018 and is expected to reach $407.31 billion by 2026. Technological development has made it easier for people to stay tuned for longer hours.
In addition, the rise of the mobile app has been helping employees and businesses to thrive as it simplifies numerous tasks associated with the company.
The mobile apps in the businesses are ensuring the generation of new leads. Besides, it can also provide increased customer retention. Moreover, the improved operational efficiency and a reduced operational cost make the Rise in mobile apps in businesses very important.
Benefits Mobile Apps Provide to Business Users
The benefits the mobile apps provide to businesses are numerous. Some of them are as follows:
1. Increased customer engagement
Mobile apps serve in the form of a growth strategy for keeping the customers engaged with a brand. Also, it can offer the unique features that are most engaging. As a result, the apps can ensure promptness in the potential, and the current customers will be engaging and continuing to engage with the business. Mobile app industry statistics suggest that mobile apps will generate over $935 billion in revenue by 2023.
The app also ensures customers a convenient way for browsing, shopping, and interaction with the brand. The mobile app industry overview suggests that there will be a need to develop new apps that can provide accessible information right at the fingertips.
The mobile ecosystem is continually expanding the businesses, and so they are constantly creating the best mobile apps for capturing the connected consumer and reaching the broader market. That said, the services have turned out to be quite promising.
2. Building brand awareness
Building and enabling brand awareness is one of the significant reasons it’s worth contributing to mobile app development. It can increase the awareness of the communication with the brand. Also, it serves the natural environment with regular interaction with the target market.
The consumers get exposed to the brand, and their interest becomes higher. Today’s competitive world has been fostering mobile apps as one of the powerful tools for exponentially enhancing your brand’s visibility.
Competition in the mobile app industry is increasing, so the development sectors are looking for new strategies to make the apps stand out.
3. Direct and personalized communications
This is one of the significant advantages of having a mobile app for your business, and it gives you the option to go ahead with personalizing the Communications. In addition, leveraging the user profile information is opening the way for the companies to engage with the customers individually in real-time.
Mobile app market size 2021 estimates suggest that mobile enterprise application market size has grown from $48.24 Billion in the year 2016 to $98.03 Billion by 2021, at a CAGR of 15.24 percent from 2016 to 2021.
The mobile app has always provided the brands with the tremendous opportunity to offer a highly personalized user experience. Also, it can ensure the development of deeper relationships with the customers.
4. Development of the brand loyalty
It is always essential to make a genuine and sincere connection with the customers that can Foster brand loyalty. In this particular regard, it can be better said that the app’s user experience will determine the potential of your business in the long-term run.
Mobile app industry growth suggests the global mobile application market size was USD 154.05 billion in 2019 and will mature at a CAGR of 11.5 percent from 2020 to 2027. For the development of brand loyalty, there is a need to incorporate good mobile apps. Mobile apps can also ensure providing an excellent way for rewarding and adding value to the customers. It is always essential to provide a level of value to the customers that they can’t get anywhere else.
5. Advanced customer service and support
The success of the business gets influenced by the customer’s experience. Mobile apps in this era have been offering customers the opportunity for getting in touch and engaging with the brand. Simplifying the online process is also possible by providing easy access to information.
The mobile apps can also ensure significantly improved customer experience and satisfaction. The feedback and support loop with the mobile app turn out to be the easy and responsive way for contacting and interacting with your brand. So, it can help in boosting the customer experience in many ways.
6. Increased revenue generation
Mobile apps also allow the brands to increase and earn additional revenue, making the purchasing process convenient and straightforward. In addition, the apps can significantly improve the customer experience.
The mobile apps also get easily monetized and can provide the businesses with the opportunity for additional revenue generation. Some mobile app monetization strategies come with in-app purchases in advertising as well as in-app payment strategies. If the users are enjoying the app and letting it offer them value, they will find more support on behalf of the brand in the long run.
7. Remaining competitive
This is one of the primary reasons why businesses are contributing to mobile app development. The continued growth of mobile app use and the ever-evolving consumer behavior ensure that the businesses are looking forward to developing the apps to match the expectations.
The creation of the mobile app serves as the best way to stay competitive and secure a strong presence in the industry. In addition, it allows the business to stand out from the crowd because it offers a scope embracing the visually appealing and interactive environment.
Some Use Cases
Let us look at some of the use cases of the mobile apps in the businesses that have increased the business potential. Customer retention has become one of the significant benefits and is very evident from Starbucks. Starbucks always use strategies for increasing retention and boosting sales at the same time. One of the optimum and attractive features is that they have a mobile payment option that has increased the value of the businesses.
The average Starbucks mobile order is around three times higher compared to the customers’ traditional purchase. The 2019 updates suggest that Starbucks’ revenue turned out to be 16.65 billion U.S. dollars.
Also, let us take an example of improved operational efficiency. It has been evident from Preferred Materials. The Preferred Materials case study has proved to be a great example that you can potentially boost your business with the utilization of the mobile app.
Making money from the app store is one of the significant benefits of Spotify, and that’s the reason that it has been driving its businesses lately. Building an app can move the conversion for the subscription business model, and Spotify has proved it true.
Usually, startup businesses face plenty of issues in the initial stages. However, investing in the mobile app turns out to be one of the significant ways businesses can succeed today.
Also, the overall demand for mobile app development companies is increasing as apps developed by them generate better business outcomes and engagements, enabling their client’s brand.